Terms & Conditions
1. Introduction
Welcome to Valero Official (“we,” “us,” “our”). These Terms & Conditions govern your use of our website www.valeroofficial.in (the “Site”) and your purchase of products through our online store.
By accessing or using our Site and making purchases, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all other policies incorporated herein.
2. Eligibility to Use Our Site
By using the Site, you represent that you are at least 18 years old and able to enter into a legally binding contract. If you are accessing the Site on behalf of a company or entity, you represent that you have the authority to bind that entity.
3. Account Registration
To place an order, you may need to create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.
4. Products, Orders & Pricing
All products displayed on our Site are subject to availability.
Prices, offers, and availability can change without prior notice.
We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.
5. Payment & Razorpay Gateway
We use Razorpay as our authorized payment gateway to securely process online payments made on our Site. By placing an order, you agree that your payment information may be processed via Razorpay’s systems.
Razorpay may require verification of your payment details and identity in order to enable transactions.
Your use of Razorpay services is also subject to Razorpay’s own Terms & Conditions and Privacy Policy. Razorpay
We do not store full card or payment instrument details on our servers. All payment data is processed securely by Razorpay.
6. Order Confirmation & Acceptance
Your order constitutes an offer to purchase products. After placing your order, you will receive an order acknowledgement email. This does not mean that your order has been accepted. We reserve the right to accept or decline your order for reasons including:
Product availability
Pricing or description errors
Failed payment authorization
7. Shipping & Delivery
Shipping charges, delivery timelines, and applicable terms are outlined on our Shipping Policy page. We strive to deliver all orders within the estimated timelines, but delays may occur due to unforeseen factors.
8. Returns, Exchanges & Refunds
Returns, exchanges, and refunds will be handled as per our Return & Refund Policy which is available on the Site.
Any refunds processed through Razorpay will follow the timelines and refund mechanism of Razorpay’s payment settlement policies. Razorpay
9. Intellectual Property
All content on this website — including logos, photos, product descriptions, design elements, text, and graphics — is the property of Valero Official or its licensors and is protected under applicable intellectual property laws.
10. User Conduct
You agree not to misuse the Site or engage in any activity that interferes with the proper functioning of the Site or that is unlawful, abusive, defamatory, or fraudulent.
11. Privacy & Data Protection
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review the Privacy Policy carefully.
12. Limitation of Liability
To the maximum extent permitted by law, Valero Official will not be liable for:
Any indirect, incidental, special, or consequential damages
Loss of profits, revenue, data, or business
Any claim arising from your use of the Site or the products purchased
13. Changes to Terms
We may update or modify these Terms & Conditions at any time. Changes will be effective once posted on this page. Your continued use of the Site after changes indicates your acceptance of the revised Terms.
14. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes related to these Terms or use of the Site shall be subject to the exclusive jurisdiction of courts in India.
15. Contact Information
If you have questions or concerns about these Terms & Conditions, please contact us:
📧 Email: valerofficial011@gmail.com
📞 Phone: +91 9054903708